Tuesday 20 February 2018

A customer service story that Trumps them all

One US customer messaged me at my workplace today. I think he may have been messing with me. He asked me how I got to be president before dropping the F word. I replied I am not that Donald, I am a friendly Canadian .

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My remembrances of Gordon Lightfoot

It was one year ago today that Canada and the world bid farewell to Gordon Lightfoot. I never met him, though there are three personal anecd...